Privacy Policy

Who we are

Prevent Care Health is a preventive family healthcare clinic. This policy explains how we handle personal information collected through preventcarehealth.com, our forms, our clinic and our communications.

Information we collect

We may collect the following information when you contact us, book an appointment or subscribe to our newsletter:

• Your name, email address and phone number
• Appointment preferences and the services you are interested in
• Messages and feedback you send us
• Basic technical data such as browser type and pages visited

How we use your information

We use your information to respond to enquiries, arrange and confirm appointments, send newsletters you have asked for, improve our website and services, and meet our legal duties. We never sell your personal information.

Health information

Any health details you share are treated as confidential and handled in line with applicable health privacy laws. Please avoid sending detailed medical information through our website forms; our team will collect it securely during your visit.

Sharing your information

We only share information with trusted providers who help us run our services, such as appointment and email systems, and only when they agree to protect it. We may also share information when required by law.

Keeping data safe

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access, and we keep it only as long as needed.

Your rights

You may ask to see, correct or delete the personal information we hold about you, and you can unsubscribe from our newsletter at any time using the link in our emails or our Unsubscribe page.

Cookies

Our website may use cookies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.